Brisbane residents have been raving about how easy Westside Carpet and Upholstery Service’s booking process is – and we’re not surprised why.

Customers no longer have to compose an email just to check if they can secure an upholstery cleaning appointment. Website visitors just need to select a date and fill out personal details to book a service.

What’s even better is that their Facebook page doesn’t just show available dates, it also has a comprehensive selection of services – where clients are given an option to select more than one.

They don’t just ace in their booking process, clients also adore them for going the extra mile. Brisbane homeowners go for their services as they are known to remove even the most stubborn stains on their lounge chairs.

This is because Westside Carpet and Upholstery provides meticulous and quality clean through their Steam Cleaning technique, unlike the other players who opt for the less effective Dry Cleaning method.

On top of that, they carefully identify the type of stain, which helps them determine the correct pre-treatment to apply on the furniture. 

Another thing we love about them is their wide range of techniques. We’re pleased to know that they’re offering After Party Cleaning services, wherein clients can grab the company’s deep hot water steam cleaning to remove every tough stain left on furniture.

Westside Carpet and Upholstery also tries to squeeze in additional clients on a busy day, which is always a plus in our books! This tells us that they really value maintaining a good relationship with their customer base. 

Though we’ve heard a few reports that some cleaners missed a few spots, they willingly came back to finish the cleaning job. We just wish they can improve on this to avoid customers being irate. 

Lastly, given their expertise and their good communication skills, we think that they are still worth a try, nonetheless.

Electrodry has been in the upholstery and carpet cleaning industry since 1983. Compared to its counterparts, the company has over 140 franchisees across Australia, which helps them reach a larger market.

We’ve also heard that Brisbane households are commonly targeted by the Electrodry jingle, which we think helps them be the top-of-mind choice when it comes to upholstery cleaning.

The company is best known for  their Electro-Shield protection, killing 99.9% of bacteria and germs found in the upholstery. This ensures that the sanitising agent used remains effective even after four months of use.

Clients also gain more confidence knowing that Electrodry is backed with a 14-day guarantee. Working with only the trained and qualified tradesmen, they can trust that their lounge chairs will be in good hands.

The company also highlights that their cleaning process is different from the other players in the industry. They use solvent-based products, which helps increase the efficiency of cleaning dirt and oil not cleared by water systems.

On top of that, it dries up quickly! Homeowners love that they can already use their upholstery 6 hours after cleaning.

It’s worth noting that their client service team is prompt and reliable. We heard that customers don’t have a hard time booking an appointment and that their office is also open on weekends. 

The team even sends appointment confirmations to their customers, making sure they remain on schedule!

However, we’ve sadly heard about some canceled bookings caused by the company’s limited manpower. Still, we appreciate their proactiveness in informing the homeowners beforehand – they are also flexible with rescheduling.

Upholstery cleaning can really feel like a difficult task. Because of this, Brisbane homeowners are looking for quality experts that can help them turn their well-loved furniture into looking brand new again.

The good news is that Optima Cleaners loves to deal with those dirt and stains. Clients instantly sense their great enthusiasm as they work on the furniture.

Clients appreciate that their prices are reflected on their website. We love that they remain upfront, helping their clientele to easily decide and prepare their budget from the get-go.

What we love most is that they even slashed the original rates to extend significant discounts to Brisbane consumers. It’s also worth noting that they are open seven days a week – even holidays – and they won’t charge for it!

Speaking of availability, their loyal patrons love that they are open seven days a week, which gives them comfort that emergency cleaning services may be accommodated.

However, we’ve heard reports about last minute negotiations. We wish that the company can address this, as clients would want to rely on the initial quotation given to them.

We also heard about a few missed spots during the initial cleaning. Though the company is happy to take on a re-clean, it’s still better if they try to avoid this to save their time and operational costs.

On a brighter note, we commend the company for extending proper apologies to their clients. They love that the company’s client service team patiently coordinates with them, discussing apt resolutions. 

Fantastic Cleaners knows that Brisbane residents have to attend to more important things on a daily basis, which places cleaning at the end of their priorities.

Because of this, their professional cleaners enthusiastically take on the job. With outstanding skills honed by extensive training sessions, these guys can ensure top quality workmanship, which we love.

Whether the heavily soiled furniture needs some refreshing or a leather couch needs further restoration, the company is more than happy to provide in-depth upholstery cleaning.

For clients’ added peace of mind, we love that the company utilises detergents that are deemed safe to use with pets and kids around. Imagine having a clean lounge without any worry!

Among its competitors, Fantastic Cleaners made sure to appeal to the younger market. We love that they are visible on different social media platforms – clients can even download their app for ease of booking!

Through their app, users can instantly book their upholstery services. They can even choose their preferred date, select the best price, and book it in real time!

Customers can also see their upcoming appointments directly through the app. We love that this feature is available so they can easily manage appointments, which makes cancellation and rebooking much easier as well.

We just think that Fantastic Cleaners should improve their post-service coordination, especially if they want to boost their ratings from third-party resources. It would greatly help if they can still be easily contacted even after the cleaning job.

On a lighter note, we love that they extend seasonal deals to Brisbane residents. They even adjust the final cleaning price under multiple bookings.

We also like that their quotations are free from obligations. With this, they are able to target even those who are working within a budget.

Lastly, we appreciate that they are open daily to serve their loyal patrons – with no extra charge for weekend and holiday services!

Since 2010, Smart Cleaning Services has provided complete solutions for upholstery, carpet, and mattress cleaning needs in the city.

We love that at a reasonable rate, Brisbane homeowners can get good results from their well-trained professionals who are fully equipped with high-grade equipment. They’re backed with extensive training, making sure they’re updated with the latest innovations in the industry.

It’s also a plus in our books that they only hire cleaners who are licensed by the health department. We particularly like that clients can request to book the same cleaner every time to ensure the same quality results with each visit.

One concern that we have with Smart Cleaning Services is their attention to detail. If you ask us, it would be better if they can thoroughly check the upholstery for any missed spots before turnover.

Nevertheless, contacting them was relatively easy. We found no other issues when booking an appointment, as they were also kind enough to answer all our initial questions.

We are also more than happy to see their flexible availability. Clients can freely contact them for any emergency cleaning service.

The client service team also keeps their clients informed when the cleaners are on their way. We love how they still put extra effort in giving personalised service even when they’re busy accommodating other queries.

Overall, we’ve heard outstanding feedback from their current clientele, except for some tardiness remarks.